Online Business & Management Skills Training

Online - Anti-Harassment and Bullying

4.7/5 rating (6 votes)

Anti Harassment BullyingYour Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.

Online - Conflict Management

4.5/5 rating (6 votes)

Conflict Resolution in the WorkplaceUnmanaged conflict is the largest reducible cost in organisations today, and the least recognised.

Online - Customer Service

5.0/5 rating (6 votes)

Customer ServiceCustomer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met

 

 

Online - Data Protection in the Workplace

4.5/5 rating (6 votes)

Data Protection in the workplaceIf you or your organisation handles personal information about individuals you have legal obligations to protect that information

Online - Developing Teamwork

5.0/5 rating 1 vote

Developing Teamwork

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.

 

 

 

Online - Disciplinary Procedures

5.0/5 rating (6 votes)

Disciplinary ProceduresThe aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary

Online - Effective Delegation

4.3/5 rating (6 votes)

Effective DelegationEffective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes

Online - Equality, Diversity and Discrimination

4.7/5 rating (6 votes)

Equality Diversity and DiscriminationWe’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee?

Online - Leadership Skills

4.5/5 rating (6 votes)

Leadership SkillsA leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.

Online - Negotiation

5.0/5 rating (6 votes)

NegotiationNegotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

Online - Presentation Skills

4.2/5 rating (6 votes)

Presentation SkillsGiving a successful presentation can be one of the hardest parts of many people's jobs.

Online - Project Management

4.5/5 rating (6 votes)

Project ManagementThe effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful

Online - Sales Skills

5.0/5 rating 1 vote

Sales SkillsThe course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term

Online - Stress Management

4.7/5 rating (6 votes)

Stress ManagementThe Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life but it often comes from demands placed on them at work.

Online - The Principles of Performance Management

4.5/5 rating (2 votes)

The Principles of Performance ManagementIn any organisation, the traditional model of strict command and control wastes a significant amount of time and money.